Terms of Use
Effective as of April 21, 2025
Last updated: April 21, 2025
Version No.: 1.0.0
Index
C. Intellectual Property and Ownership
Welcome to Seedpace! These Terms of Use (hereinafter referred to as "Terms") constitute a legally binding agreement between you (referred to as “you,” “user,” or “your”) and [Guangzhou Xibeisi Intelligent Technology Co., Ltd] (collectively referred to as “Seedpace,” “we,” “us,” or “our”).
Seedpace is dedicated to providing children with a safe, engaging, and educational experience through our innovative audio players and services. Our products and services (“Services”) are thoughtfully designed to enable children to explore and enjoy hundreds of carefully curated audio titles, ranging from bedtime stories to educational content, tailored to suit various ages and developmental stages. These Terms govern your access to and use of the following:
• Seedpace Mobile Application (“App”): Available for iOS and Android, the App provides additional functionality, including content management, parental controls, and access to your audio library; and
• [Seedpace Players]: Our physical audio player devices, designed specifically for children, offering an easy-to-use interface for listening to audio content.
By accessing or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you disagree with any part of the Terms, you must not access, download, or use any part of the Services and should discontinue use immediately.
To use the Services, create a Seedpace account, and accept these Terms, you must be legally capable of entering into a binding agreement and reach the age of majority in the country in which you reside. If you authorize a minor to use the Service, you represent and warrant that you are a parent or a legal guardian of such minor, you granted your consent for such use and were authorized to do so in respect to such minor. You will ensure the minor uses the Services in compliance with these Terms and under your supervision.
1. Seedpace Account Creation and Use
1.1. General Information
To access certain features of the Seedpace Services, including creating files for users and their children, uploading and managing content, configuring Seedpace Players, and using Seedpace App seamlessly, you must create a Seedpace Account (“Account”).
Only adults (e.g., parents or legal guardians) are permitted to register for a Seedpace Account. By registering, you confirm that you are of legal age of adult in your jurisdiction and have the authority to create and manage an Account for yourself and your children.
There is no fundamental right to open a Seedpace Account, and Seedpace reserves the right to deny or revoke access at its sole discretion.
1.2. Registering/Opening a Seedpace Account
To register for a Seedpace Account, you must provide a valid email address, create a secure password, and agree to these Terms and Privacy Policy. These documents are accessible at any time through the Seedpace App, and you may print or save them for your records.
Upon registration, you will receive a confirmation email containing a verification link. You must click this link to verify your email address and finalize your registration. Only after verification can you fully access the features of the Seedpace App, including linking your [Seedpace Player] with your account, managing content for you and your children across the App.
1.3. User Obligations and Conduct
As a registered user of Seedpace, you are expected to adhere to the following obligations and conduct guidelines when using Seedpace, and any other associated services:
a. Account Information and Security
• Provide accurate, complete, and up-to-date information during the registration process and ensure that this information remains accurate throughout your use of our Services.
• Protect your Account credentials, such as your email address and password, and ensure they are kept confidential. You must not share your login details with unauthorized individuals.
• Notify Seedpace immediately if you suspect that your Account has been accessed or used without your authorization.
• You are solely responsible for all activity under your Account. Failure to comply with these obligations may result in the suspension or termination of your Account without prior notice.
b. Acceptable Use of the Seedpace Services
When using the Seedpace App or any other associated services, you agree to:
• Use the Services only for its intended purposes, such as creating and managing content for yourself and your children.
• Refrain from engaging in any activity that disrupts, diminishes the quality of, interferes with, or impairs the functionality of our Services.
• Comply with all applicable laws, regulations, and these Terms of Use.
c. Prohibited Conduct
You further agree NOT to:
• Attempt to gain unauthorized access to Seedpace’s systems, servers, or any part of the Services, or engage in activities that compromise its security.
• Upload or introduce viruses, worms, trojans, or other harmful material that could damage, disrupt, or restrict the functionality of our Services, software, or hardware.
• Collect or use any content, data, or materials from the Services for commercial purposes, competitive advantage, or unauthorized marketing activities.
• Copy, reproduce, republish, download, post, broadcast, transmit, reverse engineer, or commercially exploit any part of the Services or its content without prior written permission from Seedpace.
• Access or attempt to access the accounts of other users, interfere with their use of our Services, or collect or store personal data about other users without their consent.
• Distribute or create materials derived from Seedpace content without prior permission, except for personal, non-commercial use.
• Use the Services for any unlawful purpose or in a way that violates these Terms of Use.
1.4. Cancelling/Closing Your Account
You may cancel or close your Seedpace Account at any time by contacting our support team or using the account management tools provided within our Services. Upon cancellation, except that certain types of data may be retained by us for longer periods to comply with legal, regulatory, or contractual obligations (such as required to comply with local, state, or international laws, or statutes of limitation, or to resolve disputes), all files or content you have uploaded to the Services will be deleted. Additionally, your account history, will also be removed. Personal data that you provided voluntarily or for account purposes will no longer be accessible or transferable following the closure of your Account (if immediate deletion is not possible (e.g., due to technical constraints such as backup archives), the data will be securely stored and isolated from further processing until deletion is feasible.).
After cancellation of your Seedpace account, your formerly linked [Seedpace Player] may still retain cached audio content that has been previously played. However, the cached content typically does not include any Personal Data.
Please note that once your Account is cancelled, it cannot be recovered, and any associated data will be permanently lost.
2. Content Upload and Management
Seedpace empowers users to create, upload, and manage audio content through its App, offering the ability to personalize your or your children’s experience. With Seedpace, you can assign your recordings to a “Make Your Own” (MYO) craft for playback on your Seedpace Player. You can also customize playlists by naming them and setting custom cover images. When you place Imagine Crafts on your Seedpace Player, Seedpace’s AI-driven technology generates personalized “Magic Stories” tailored to your child’s profile information, making your child the main character of the story.
An active Internet connection is required to upload or manage content on the Seedpace via the App. The App is available for iOS and Android devices and can be accessed using a smartphone or tablet.
These features are designed to provide an interactive, creative, and personalized experience for you and your family. However, the use of these functionalities is subject to the following terms and conditions:
2.1. Ownership and Rights to Uploaded Content
When uploading files, recordings or other contents to Seedpace, you confirm that: (i) you own or have obtained all necessary rights to the content; (ii) the content complies with applicable laws, regulations, and community standards and does not infringe upon the intellectual property, privacy, or other legal rights of third parties (e.g., copyright or trademarks); and (iii) the content is accurate, lawful, and appropriate for its intended use.
By uploading content, you grant Seedpace a non-exclusive, irrevocable, and royalty-free license to store the content solely for the purpose of providing services to you. This includes linking recordings to MYO crafts, enabling playback on the [Seedpace Player], and other platform-related functionalities. Seedpace will not use your content for any other purpose without your explicit consent.
For personalized features like Imagine Crafts, Seedpace’s AI-driven technology creates tailored stories based on the profile information you provide for your child. Parents are responsible for ensuring the accuracy and appropriateness of the information provided for personalization.
2.2. Prohibited Content
You are prohibited from uploading or sharing content that:
• Violates applicable laws, regulations, or case law.
• Contains offensive, defamatory, harmful or inappropriate material.
• Includes software viruses, malware, or other malicious code intended to disrupt or harm the Services, its users, or associated systems.
• Infringes on the intellectual property rights, privacy rights, or other legal rights of third parties (e.g., copyrighted material or trademarks) without proper authorization.
If any uploaded content is found to violate applicable laws, third-party rights, or community standards, Seedpace may delete the offending content from its servers, or restrict or suspend your access to certain features or services. Repeated violations may result in account suspension or termination.
If a third party claims that content you’ve uploaded violates their rights, you agree to indemnify and hold Seedpace harmless from any resulting costs, damages, or legal actions. You are solely responsible for the content you upload and any consequences arising from its use, distribution, or publication on Seedpace.
2.3. Content Processing and Storage
When you upload audio files to Seedpace, the content may be converted into a compatible format for use with the [Seedpace Player]. The original uploaded files will be automatically deleted after a short period, but the converted files will remain stored on Seedpace’s servers as part of your active playlists.
Content linked to MYO crafts on the Seedpace Player is subject to the same terms and conditions as other uploaded content. If you assign new content to an MYO craft, the previously assigned content might be replaced.
Seedpace does not guarantee the ability to re-download or recover files you upload. It is your responsibility to maintain copies of any files or content uploaded to Seedpace on your own devices.
3. Product Safety and Usage
Seedpace offers physical products, including the Seedpace Player - a high-quality audio device designed to play engaging and educational content - and various audio crafts. These crafts include collections of stories, music, and learning-themed content, which can be inserted into the player to unlock and play. Some crafts also feature AI-powered elements or interactive game functionalities. All products are sold through our official website/online shops.
Our products are designed for domestic and private use only. We do not accept liability for any loss of profit, business, earnings, business interruption, or business opportunities arising from the use of our products.
To ensure safe and reliable operation, please observe the following guidelines:
• Avoid operating the device if it is damaged or broken.
• Do not expose the device to water or moisture while in operation. If cleaning is required, disconnect the device from power and turn it off before using any liquids.
• Do not place the device near heat sources or expose it to high temperatures.
• Prevent mechanical damage by handling the device carefully.
• Do not attempt to dismantle or repair the device yourself, as it is not user-serviceable.
We are committed to ensuring the quality and reliability of Seedpace products. If you encounter any issues with your product due to defects in materials or workmanship, we will provide support to repair or replace the product as needed.
For assistance with product issues, please contact our customer service team. We will evaluate the situation and determine the best course of action, which may include repair, replacement, or other solutions.
Your statutory consumer rights remain unaffected by this guarantee. We reserve the right to replace faulty products with refurbished, tested, and graded units.
C. Intellectual Property and Ownership
1. Seedpace’s Intellectual Property and Material
The Seedpace Services, along with its original content, functionality, and features, is and will remain the exclusive property of Seedpace. Our Services are protected by trademark, copyright, and other intellectual property laws in the United States and internationally. This includes the Seedpace name, logos, slogans, and any other branding elements.
Except for the rights expressly granted to you in these Terms, all other rights in and to the Services and its content are reserved and retained by Seedpace. You are not granted any rights to the Services or its content by implication, estoppel, or any other legal theory. All information, materials, and content provided through the Services - including, but not limited to, text, graphics, data, formatting, designs, HTML, photographs, music, sounds, images, software, videos, typefaces, source and object code, algorithms, and other content (collectively, “Seedpace Material”) - is owned by Seedpace or used with permission. This Seedpace Material is protected in all forms, media, and technologies now known or hereinafter developed, and may not be copied, imitated, or used, in whole or in part, without prior written consent from Seedpace.
Additionally, the design and overall appearance of the Seedpace Services - including custom graphics, button icons, and scripts - are considered service marks, trademarks, and/or trade dress of Seedpace. These elements may not be copied, imitated, or used without our express written consent.
Any trademarks, registered trademarks, product names, or company names mentioned within the Services that belong to third parties (“Third-Party Trademarks”) are the property of their respective owners. The use of such Third-Party Trademarks is solely for the purpose of interoperability and does not imply any affiliation, endorsement, or approval by those third-party companies of Seedpace or its products and services.
2. Use of Digital Content
Any digital content provided by Seedpace - such as audio files, software, or other media—is protected by copyright, trademarks, and other intellectual property laws. By accessing or downloading such content through the Services, you are granted a non-exclusive, non-transferable right to use it solely for personal, non-commercial purposes.
You agree not to:
• Lease, sub-license, sell, or otherwise commercially exploit the digital content.
• Share, transfer, or provide access to the digital content outside of Seedpace.
• Modify, reverse-engineer, decompile, or disassemble the digital content.
• Remove or alter copyright notices, trademarks, or other identifying information associated with the digital content.
• Use the digital content in a way that violates applicable laws or infringes on third-party rights.
Downloading or reproducing digital content is only permitted through the methods officially provided by Seedpace. Any unauthorized use or distribution of digital content may result in the termination of your access to our Services, potential legal consequences, and liability for damages.
3. Your Content
When you upload or share any content through Seedpace, you grant us a non-exclusive, irrevocable, worldwide license to use that content as necessary to provide the Service (e.g., storing, sharing, or displaying it). This license allows us to:
• Operate and maintain the Services for its intended purposes as outlined in these Terms.
• Store, reproduce, and display your content within our Services as permitted by applicable law.
• Provide access to your content to approved users or devices connected to your account.
• Incorporate anonymized versions of your content into derivative works, such as statistical research, reports, or other lawful uses.
This license ensures that we can provide the Services you expect while respecting your ownership of the content. You retain all rights to your content, except for the limited purposes described above.
To protect the integrity of the Services and our community, Seedpace may remove or restrict access to any content that violates these Terms, applicable laws, or third-party rights. Misuse of the Services or violations of these responsibilities may result in the suspension or termination of your account and potential legal consequences.
4. Copyright Infringement Notification
Seedpace respects the intellectual property rights of others and expects its users to do the same. In accordance with the United States Digital Millennium Copyright Act (DMCA) and other applicable laws, Seedpace has adopted a policy to address claims of copyright infringement. This policy includes removing or disabling access to allegedly infringing content and, in appropriate circumstances, terminating the accounts of repeat infringers.
If you believe that your copyrighted work has been infringed upon through Seedpace, you may submit a DMCA Notice of Alleged Infringement (the “Notice”) to Seedpace. Upon receipt of a valid Notice, Seedpace will take appropriate action, including removing or disabling access to the allegedly infringing material.
4.1. How to Submit a DMCA Notice
To file a DMCA Notice, please provide the following information in writing:
• Identification of the copyrighted work that you claim has been infringed. If multiple copyrighted works are covered by the Notice, you may provide a representative list of such works.
• Identification of the infringing material or activity that you claim infringes your copyright, including information reasonably sufficient to permit Seedpace to locate the material. This may include the URL or specific location on the platform where the material is found.
• Your contact information, including your full name, mailing address, telephone number, and email address.
• The following statements, included in the body of the Notice:
(i) “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.”
(ii) “I hereby state that the information in this Notice is accurate, and under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”
• Your electronic or physical signature.
4.2. Where to Send Your DMCA Notice
You may submit your completed DMCA Notice to Seedpace via the following email address:
Email: support@seedpace.com
Please note that this procedure is exclusively for notifying Seedpace of claims of copyright infringement.
4.3. Counter-Notice Procedure
If you believe that material you uploaded was removed or disabled in error due to a mistaken copyright claim, you may submit a Counter-Notice to Seedpace. Your Counter-Notice must include:
• Identification of the material that was removed or disabled and the location where it appeared before removal.
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your name, address, telephone number, and email address.
• A statement that you consent to the jurisdiction of the federal court in your district (or, if outside the United States, the jurisdiction of the courts located in Seedpace’s principal place of business) and that you will accept service of process from the person who provided the original Copyright Infringement Notice or their agent.
• Your electronic or physical signature.
Upon receipt of a valid Counter-Notice, Seedpace may, in its sole discretion, restore the material in question unless the original complainant files a court action to prevent its reinstatement.
4.4. Important Notes
• If you knowingly misrepresent that material or activity is infringing, you may be liable for damages, including costs and attorneys’ fees, incurred by Seedpace or its users.
• Seedpace reserves the right to terminate accounts of users who are deemed repeat infringers at its sole discretion.
1. No Warranties and Disclaimer
Seedpace provides its products, services, and features on an "as is" and "as available" basis. While we strive to ensure the smooth operation of our Services, we cannot guarantee uninterrupted access, error-free functionality, the absence of technical issues.
We do not guarantee that: (i) our Services will meet your specific requirements or expectations; (ii) our Services will be free from interruptions, delays, or errors; and (iii) any defects or issues will be corrected promptly or at all.
Seedpace products, including Seedpace Players, have undergone rigorous testing; however, we cannot guarantee complete compatibility with all third-party software, hardware, or systems, nor can we guarantee that they are entirely error-free. If you encounter incompatibilities or errors, you may contact us for technical support.
2. Limitation of Liability
You acknowledge and agree that your use of our Seedpace Services, and any information contained therein is at your sole risk. You also assume all risks and costs associated with such use, including but not limited to any damage to your devices, software, or loss of data.
To the fullest extent permitted by applicable law, Seedpace disclaims all liability for any disruptions, delays, or technical failures caused by factors outside our control, including but not limited to force majeure, third-party actions, or issues with your devices, internet connection, or software. Under no circumstances shall Seedpace be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of data, revenue, profits, business opportunities, or reputation, arising out of or related to your use or inability to use the Services.
• User Content Liability: You are solely responsible for any content uploaded to Seedpace, including but not limited to audio files, images, or text. Seedpace disclaims all liability for: (i) Compliance of user-uploaded content with applicable laws (such as copyright, personality rights, or competition laws), applicable case law and/or common decency; (ii) The accuracy, legality, or appropriateness of the content uploaded by users; and (iii) Any claims or disputes arising from the use of user-uploaded content by you or third parties.
By uploading content, you confirm that you hold all necessary rights and permissions to use and share such content on Seedpace.
• Data Storage and Loss: Seedpace does not guarantee the permanent storage or availability of any user-uploaded content. While we take reasonable measures to maintain the integrity of our Services, we are not liable for the deletion, loss, or corruption of files or data. You, as a user, are solely responsible for creating and maintaining backups of the content you upload elsewhere as well if you would like to use it securely on a permanent basis.
Seedpace assumes no responsibility for any damages or losses resulting from the deletion of files due to: (i) violations of these Terms of Service or applicable laws; or (ii) technical errors, platform updates, or service discontinuations.
• Unauthorized Access: Seedpace is not liable for any unauthorized access to your account, uploaded content, or personal data. You are responsible for safeguarding your account credentials and ensuring that your Seedpace-enabled devices are not accessed by unauthorized individuals. We are not responsible for any damages resulting from unauthorized access caused by negligence on your part.
• Limited Liability for Negligence: Seedpace’s liability for damages is limited as follows:
(i) In general, we accept liability for damages caused by intentional misconduct or gross negligence by Seedpace, its legal representatives, or agents;
(ii) For damages caused by ordinary negligence, our liability is limited to breaches of essential contractual obligations—those obligations that are necessary to achieve the primary purpose of contract(s) between you and us, that you can reasonably rely on for the proper execution of the contract, and whose violation would jeopardize the fulfillment of the contract’s purpose. In such cases, our liability is further restricted to damages that are foreseeable and typical for the type of contract, meaning those that could have been reasonably anticipated at the time the contract was formed and are directly related to its nature and purpose. Beyond these scenarios, Seedpace does not assume any additional liability for damages resulting from ordinary negligence.
The above limitations of liability also apply with regard to the personal liability of our employees, contractors, legal representatives and agents.
The above limitations of liability do not apply in the event of: (i) loss of life, personal injury, or damage to health caused by Seedpace’s negligence; (ii) the acceptance of any guarantee for the suitability of a product and the fraudulent concealment of product defects; (iii) liability under any applicable product liability laws or other statutory provisions that cannot be lawfully excluded.
3. Electronic Communication
By using our Services, you agree to receive communications from us electronically. This includes, but is not limited to, email, in-app notifications, and messages via our other channels for customer support. For contractual purposes, you consent to receiving all agreements, notifications, disclosures, and other communications from us electronically. You further agree that such electronic communications satisfy any legal requirement for written communication unless applicable law explicitly requires otherwise.
4. Privacy and Data Protection
We take the protection of your personal data very seriously and are committed to safeguarding your privacy. Any use of the Services is subject to Seedpace’s Privacy Policy, which can be found here: https://account.ifpserver.com/agreement?appCode=story-machine-server&type=0&index=0
Please carefully read our Privacy Policy together with these Terms, as it governs the use of the Service and explains how we collect, use, and protect your information, including data related to minors authorized by you to use the Services.
5. Compliance & Export Limitations
You promise to abide by all applicable export control and economic sanctions laws and regulations (hereinafter referred to as “Trade Control Laws”). You may not use, export, re-export or transfer the Services, including the Seedpace App, Players, except as authorized by United States law or other applicable Trade Control Laws. Specifically, but without limitation: (i) the Services may not be exported, re-exported or transferred into any countries that are subject to U.S. embargoes (including, but not limited to, Cuba, Iran, North Korea, Syria, Sudan, or the Crimea region of Ukraine) or any sanctioned countries/regions, (ii) to any individuals or entities listed on the U.S. Treasury Department's list of Specially Designated Nationals, the U.S. Department of Commerce Denied Persons List, or the Entity List, or (iii)to or for use in or by any entity or person located,headquartered, registered in a sanctioned country/region, by any sanctioned party, for any activity or end-use restricted under Trade Control Laws or otherwise in violation of applicable Trade Control Laws.
By using the Services, you represent and warrant that you are not located in any such country or on any such list. Furthermore, you agree not to use the Services for any purposes prohibited by Trade Control Laws, including, but not limited to, the development, design, manufacture, or production of nuclear, missile, or chemical/biological weapons.
We shall not be required by the terms of these Terms to be, directly or indirectly, involved in the provision of “Items”or Services that may be prohibited by applicable Trade Control Laws or our policy, and may decline to proceed with such transactions without liability to you .
6. Governing Law and Dispute Resolution
The conclusion, execution, and interpretation of these Terms, as well as any disputes arising from or relating to them, shall be governed by the laws of the State of California, without regard to its conflict-of-law principles. Please note that some countries have laws that require agreements to be governed by the local laws of the consumer's country. This provision does not override such mandatory local laws.
In the event of any dispute between you and Seedpace regarding the content or implementation of these Terms, both parties agree to make every effort to resolve the matter through friendly negotiation. We are, of course, always interested in finding a mutually acceptable solution – please contact us directly to this end. If such negotiation fails, the dispute shall be submitted to the jurisdiction of the People’s Court of Huangpu District, Guangzhou Province, the People’s Republic of China for litigation.
The parties hereto further agree that the United Nations Convention on Contracts for the International Sale of Goods (Vienna, 1980) shall not apply to these Terms or any disputes arising from them.
Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor Seedpace will seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No proceeding will be combined with another without the prior written consent of all parties to all affected arbitration or proceedings.
7. Modifications to Our Services
Seedpace reserves the right, at its sole discretion, to review, improve, modify, pause, or discontinue, temporarily or permanently our Seedpace Services, and/or any features, information, materials, or content provided through such Services, with or without prior notice to you.
Seedpace also reserves the right to make changes to or update the content, layout, or format of the Services at any time and without informing you of this in advance. Additionally, we reserve the right to terminate or restrict access to the Services for any reason at our sole discretion, including but not limited to violations of these Terms or technical or operational considerations.
We are not liable for any loss or inconvenience that may arise from such modifications, suspensions, or terminations.
8. Changes to These Terms of Use
We reserve the right to modify, update, or otherwise change these Terms of Use at any time, at our sole discretion. When changes are made, we will post the revised Terms within the Seedpace App, and the updated version will indicate the "Last Updated" date at the top. These changes will not affect your entitlement to use any digital content you have already acquired.
We may update these Terms for the following reasons, provided they do not result in an unreasonable disadvantage to you:
• To comply with legal or regulatory requirements,
• For security or safety reasons,
• To develop or optimize existing features of our service,
• To add new features,
• To reflect technological progress,
• To make technical changes, or
• To safeguard the future functioning of our Services.
In some cases, we may also notify you directly of significant changes, such as via email or through a notification within our Services.
By continuing to use Seedpace after the updated Terms have been posted or after receiving notice of the changes, you agree to be bound by the revised Terms. If at any point you do not agree to any portion of the then-current version of our Terms, your license to use the Services will immediately terminate, and you must stop using our Services.
If any changes are found to be invalid, void, or unenforceable for any reason, the validity and enforceability of the remaining changes or provisions will not be affected.
9. Statutory Rights
You may have statutory rights under applicable law in relation to products that are faulty, damaged, or not as described. These statutory rights are not affected by these Terms.
10. Assignment
These Terms are personal to you and may not be assigned without prior written consent. Seedpace reserves the right to assign its obligations under these Terms, as permitted by applicable law.
11. Contract Language
These Terms have been produced in the English language.
12. Severability, Waiver, and Complete Understanding
If any provision of these Terms is found to be invalid, unenforceable, or contrary to law by a court of competent jurisdiction, such provision will be limited to the minimum extent necessary to comply with the court’s order and will be construed in a manner that most closely reflects the original intentions of the parties. All other provisions of these Terms will remain in full force and effect. The failure of either party to enforce any provision of these Terms or to insist on strict performance does not constitute a waiver of that provision or any other provision, nor does it waive any rights under these Terms.
These Terms represent the complete and exclusive understanding between the parties, superseding and replacing all prior written, oral, or other agreements, communications, and understandings related to the subject matter herein. Any waivers or modifications to these Terms must be in writing and signed by both parties to be valid.
13. Feedback
We value your suggestions, comments, and feedback regarding our services, products, and overall user experience. Any feedback provided by you or your children to Seedpace will be treated as our confidential information.
By submitting feedback, you acknowledge and agree that we will be free to use, disclose, reproduce, license, and otherwise distribute, and exploit this feedback as we see fit, entirely without obligation or restriction of any kind on account of intellectual property rights or otherwise.
14. How can we communicate
If you need to contact us, you can reach out in the following ways:
• Via the App: Log in to the Seedpace App and use the in-app feedback feature to submit comments, feedback, inquiries, or complaints directly to our customer service team.
• Email: Send an email to support@seedpace.com.
If we need to contact you, we will use the email address registered to your account.